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Retaining IT Services & Support (Features/Benefits)

If you are using a break/fix IT company on a pay-as-you-go basis, you’re not only wasting money but exposing your business to downtime and cybersecurity issues. Instead, you should retain an IT provider on a monthly basis. There are many advantages to doing this–from cost savings to increased IT reliability and security.

You’ll Get More Than You Will From Break/Fix Services

Break/fix companies only show up when something goes wrong. A technician comes and charges you by the hour to make repairs. You might think that this is the most affordable way to go, but it’s not.

Why?… Because break-fix companies make more money when your technology continues to break. And because they charge by the hour, they have no incentive to fix things quickly.

Break/Fix services are reactive. This means that your technology isn’t monitored for reliability and security. This sets you up for downtime. And, just a few days of downtime can cost you in productivity and revenue.

Not only are you paying for hourly service that you can’t control, but you’re also losing money from IT interruptions and downtime. As a result, many companies end up spending the same amount in a few months for break/fix services than they would for an entire year retaining an IT provider.

Costs Are Predictable

When you retain a Managed Service Provider (MSP), you can easily budget for IT services because your costs are predictable. You pay a monthly retainer for all of the services and support you receive. And your MSP will customize your services based on your business needs.

Your IT Is Monitored 24/7 For Reliability

When you retain the services of an IT provider, they’ll remotely monitor the health of your IT system on a 24/7 basis. This prevents downtime and security issues. Plus, they can fix issues before you even notice there’s a problem.

When retaining monthly IT service:

Your system is monitored proactively for irregularities or intrusions.
Your IT professional is familiar with your system. If there’s a problem, they can usually get you back up and running quickly.
You’ll have a Service Level Agreement that includes all the services needed to keep your technology running at peak performance.
Your IT will run as it should, and your staff will remain productive. They won’t have to worry about IT problems and can focus on their work.

You’ll Benefit From A Layered Security Solution

Are you 100% confident in your network security, data protection, and cybersecurity solutions? You will be when you retain IT services. You’ll have a Layered Security Solution with:

Network and Perimeter Security.
Data Protection.
Email and Web Security.
Wireless Network Security.
Employee Security Awareness Training.

When you retain Managed IT Services, your business will benefit from all of these services and more. Your staff can store and access information securely and perform their day-to-day responsibilities without worrying about whether technology will fall into the hands of criminals.

You Can Retain Cloud Computing Solutions That Save Money

Cloud technologies have simplified and even brought down the costs of doing business when it comes to information technology. And cloud solutions provide the technology that was once only available to large corporations.

You can retain multiple services unique to your business without complex IT systems, an endless array of servers, and the technicians needed to fix them when they break down.

And, you can lower your IT infrastructure expenses. By retaining IT services, you reduce the need for onsite solutions by using your MSP’s data centers. Not only can you save on hardware but the energy and space it uses.

You’ll Have Responsive Help-Desk Services

Availability should be a high priority. What type of response time should you expect? Hackers don’t care if you’re only at work between 9 am – 5 pm. When you retain IT Managed Services, you’ll have the fast and effective IT service from experienced professionals who know your system and understand your business processes.

Looking for more IT information for your business in the Beaumont-Port Arthur Metro Area? Visit our Blog. Here’s an example of what you’ll find:

How Can Your IT Department Benefit From Co-Managed IT Services?

Importance of Managed IT Services in Improving Your Business Operations

How Can You Find The Best IT Services Companies In Beaumont/Nederland Texas?

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